Last updated: May 2026
1. Who We Are
Supermare Scaffolding Ltd is committed to protecting your privacy. This policy explains how we collect, use and safeguard your personal data when you visit our website or contact us about our services. Our principal place of business is Pyleigh Court Farm, Lydeard St Lawrence, Taunton, TA4 3QZ.
For any privacy-related queries, please contact us at info@supermarescaffolding.com.
2. What Information We Collect
- Contact details — your name, phone number, email address and postal address.
- Project details — information about the work you require, including the address where works are to be carried out.
- Communication records — records of any correspondence you have with us by phone, email or contact form.
- Website usage data — anonymous data about how visitors use our website, collected via cookies (see Section 7).
3. How We Collect Your Information
- Filling in our online contact or quote request form.
- Emailing or telephoning us directly.
- Visiting our website (via cookies and analytics tools).
4. How We Use Your Information
- Respond to your enquiry and provide a quotation for our services.
- Carry out the contracted works and manage our ongoing relationship with you.
- Send invoices and manage payments.
- Comply with our legal and regulatory obligations.
- Improve our website and services.
We will not use your information for marketing purposes without your explicit consent, and we will never sell your data to third parties.
5. Legal Basis for Processing
- Contract performance — to fulfil obligations under our contract with you.
- Legitimate interests — to run our business efficiently and respond to your enquiries.
- Legal obligation — where we are required to process data to comply with the law.
- Consent — where you have given us clear permission to use your data for a specific purpose.
6. Sharing Your Information
We do not sell or share your personal information with third parties, except where necessary to comply with a legal requirement, engage subcontractors bound by confidentiality agreements, or use trusted IT providers who host our systems.
7. Cookies
Our website may use cookies to help us understand how visitors use our site. You can control or delete cookies through your browser settings. We do not use cookies for advertising or cross-site tracking.
8. How Long We Keep Your Data
Customer records related to completed contracts are generally retained for 7 years for accounting and legal purposes, after which they are securely deleted.
9. Your Rights
Under UK GDPR, you have the right to access, rectify, erase, restrict, or port your data, and to object to its processing. To exercise any of these rights, contact us at info@supermarescaffolding.com. We will respond within one month.
10. Data Security
We take appropriate technical and organisational measures to protect your personal data. However, no internet transmission can be guaranteed completely secure.
11. Complaints
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
12. Changes to This Policy
We may update this policy from time to time. The current version will always be published on this page.